Privacy Policy

At DSAGYAN (operated by Firshams Advisory & Consulting Pvt. Ltd.), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and password when you register.
• Payment Information: Transaction details processed through secure third-party payment gateways (Razorpay). We do not store your card or UPI credentials.
• Usage Data: IP address, browser type, device information, pages visited, and time spent on our platform.
• Learning Data: Course progress, quiz results, and training activity.

2. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your account
• To process payments and activate your plan
• To provide access to training content and courses
• To send important updates, notifications, and support messages
• To improve our platform, services, and user experience
• To comply with legal and regulatory requirements

3. Payment Security

All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit/debit card details, UPI IDs, or net banking credentials on our servers. All transactions are encrypted using industry-standard SSL technology.

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze usage patterns. You can disable cookies through your browser settings, but some features may not function properly.

5. Information Sharing

We do NOT sell, trade, or rent your personal information. We may share your data only with:

• Payment gateways (Razorpay) for transaction processing
• Email/SMS service providers for communication
• Legal authorities if required by law
• Trusted service providers who assist in operating our platform

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access your personal information
• Update or correct your data via profile settings
• Request deletion of your account
• Opt-out of promotional communications
• Lodge a complaint with us regarding privacy concerns

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us: